Salesforce Certified Administrator
Validates your experience in Salesforce configuration and management, including user management, security, automation, and platform customization.
📊 Exam Domains & Weightings
Configuration and Setup
12%Object Manager and Lightning App Builder
20%Sales and Marketing Applications
12%Service and Support Applications
11%Data and Analytics Management
14%Workflow/Process Automation
24%Productivity and Collaboration
7%Who is this exam for?
This exam is designed for administrators who have hands-on experience managing a Salesforce organization. It is recommended that the candidate has at least 6 months of experience configuring the platform, managing users, and solving business problems using declarative (no-code) tools. It is ideal for CRM administrators, junior consultants, and business analysts looking to validate their mastery in Salesforce Lightning setup.
Career Benefits
The Administrator certification is the gold standard in the Salesforce ecosystem and a prerequisite for specialized roles. It consistently ranks high in job demand and salary within the CRM sector. Certified professionals demonstrate the ability to optimize sales and service processes, increasing their technical credibility and employability in global companies using the world's #1 CRM.
Next Certification
After passing this exam, professionals typically advance toward Salesforce Certified Platform App Builder to deepen declarative development, or Salesforce Certified Advanced Administrator to manage complex environments. It is also the gateway to specializations such as Sales Cloud Consultant, Service Cloud Consultant, or the new AI Specialist certification.
Certification Validity
This certification does not expire, but requires completing free maintenance modules on Trailhead annually to stay up-to-date with Salesforce's three major releases (Winter, Spring, Summer). Maintenance ensures the professional masters the latest automation and artificial intelligence features of the platform.