Configuration and Setup Services

Question 1

An administrator needs to create an automation that prompts the user for information via a step-by-step form to create a Case record. Which Flow type is appropriate?

Accepted Answer

Screen Flow

Answer

Record-Triggered Flow

Answer

Autolaunched Flow

Answer

Schedule-Triggered Flow

Question 2

What are two actions that can be performed with a traditional 'Workflow Rule'? (Choose 2 answers)

Accepted Answer

Answer

Create a new record (other than Task)

Answer

Send an Outbound Message

Answer

Delete a record

Answer

Update a field on the current record or its parent

Question 3

An administrator needs to configure a 'Record-Triggered Flow' that runs before the record is saved to the database to optimize performance. Which optimization should be selected?

Accepted Answer

Fast Field Updates

Answer

Actions and Related Records

Answer

Run Immediately

Answer

Asynchronous Path

Question 4

What are three capabilities of Salesforce Flow that were NOT available in Workflow Rules? (Choose 3 answers)

Accepted Answer

Answer

Update a field on the current record

Answer

Delete records

Answer

Get and iterate over a collection of records (Loop)

Answer

Create records of any object

Answer

Send email alerts

Question 5

An administrator needs to configure an Approval Process. What happens when a record is initially submitted for approval? (Choose 2 possible answers)

Accepted Answer

Answer

The record owner automatically changes to the administrator

Answer

The record is locked to prevent editing (Record Locking)

Answer

The 'Initial Submission Actions' are executed (e.g., change status, send email)

Answer

The record is automatically deleted if it does not meet criteria

Question 6

Which global variable should be used in a Flow to reference the previous value of a field before it was edited by the user?

Accepted Answer

$Record__Prior

Answer

PRIORVALUE()

Answer

$Record_Old

Answer

$Previous_Value

Question 7

An administrator needs to prevent users from creating opportunities with a close date in the past. Which Validation Rule formula is correct?

Accepted Answer

CloseDate < TODAY()

Answer

ISCHANGED(CloseDate) && CloseDate = TODAY()

Answer

CloseDate > TODAY()

Answer

PRIORVALUE(CloseDate) < TODAY()

Question 8

Which two statements are true regarding the use of 'Duplicate Management'? (Choose 2 answers)

Accepted Answer

Answer

Duplicate Management requires installing a third-party app

Answer

Duplicate rules only work on the Account object

Answer

Rules can be created to Block the creation of duplicates

Answer

Rules can be created to Allow duplicates but show an Alert

Question 9

An administrator attempts to activate a new Approval Process but receives an error. What is a common cause of this issue?

Accepted Answer

The process does not have at least one approval step defined

Answer

The administrator does not have the 'Approval User' license

Answer

The object does not have field history tracking enabled

Answer

The process does not have final rejection actions

Question 10

In a Flow, what is the best practice to avoid the 'Too many SOQL queries: 101' error when working with lists of records?

Accepted Answer

Never place Data elements (Get, Create, Update, Delete) inside a Loop

Answer

Increase the query limit by contacting support

Answer

Always use 'Run Asynchronously'

Answer

Use 'Pause' elements inside the Loop